KNOWLEDGE

BizBox Center

GETTING STARTED​​

Follow these simple steps to start using your BizBox Center right away:

1. Open the App

Go to “app.bizboxcenter.com” using any web browser.
đź’ˇ Tip: Add it to your home screen to create a shortcut icon on your phone or desktop.

2. Sign In 

Log in using your registered email and password.

3. Set Up Your Company

Click the ⚙️ Settings icon (top right).
Add or update details such as your company name, address, phone number, and logo.

4. Add a Renter (Mailbox User)

Go to Renters (bottom left) and click the Add (+) icon.
Enter details like Mailbox #, Name, Phone Number, and Email.

5. Upload Mail

Go to Mailroom (bottom middle) and click the Add (+) icon.
Select the Mailbox #, take a photo of the mail or package,
and add a note if needed → then Save.

6. Process Actions (When Renters Request Services)

When a renter replies to their email notification with a request,
you’ll receive it in your company email.

In the BBC Webapp → Action Menu (bottom right):

  1. Click the Add (+) icon and select the corresponding action (e.g., Forward, Shred, Trash, or Scan).
  2. Select the corresponding Mailbox #.
  3. Find the related Mail Item # and click on it.
  4. Perform the requested action:
         • Trash / Shred: Simply confirm the task and click Save.
         • Scan: Use your scanner to create a PDF → upload the file → click Save.
         • Forward: Complete the forwarding task → optionally upload a photo of the package → click Save.

🪄 Once completed, the renter automatically receives an “Action Completed” notification.
(For Forwarding actions, the renter will also see the uploaded package photo.)

✅ You’re All Set!

Your mailroom is now live in the cloud —
organized, secure, and simple to manage from anywhere.

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